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  • Writer's pictureChris Rasmussen

Covid-19 Update

August 8, 2020

Redwood City

Information Sources

​CA Governor Newsom, California Dept. of Public Health, US State Department, Cal-OES, CA Surgeon General, Health Officer of San Mateo County, SMC BRHS, SMC Board of Supervisors, SMC Office of Education, Arch Diocese of San Francisco, City of Redwood City.

Latest COVID-19 Numbers For San Mateo County

San Mateo County Cases Deaths

6110 120

California 545,787 10,189

Stay Informed

Latest COVID-19 Data For San Mateo County

San Mateo County Health Data

Data Dashboard

smchealth-dashboard/data county dashboard

Hospital Data


Lab Testing

Cases by City

San Mateo County COVID-19 Resoures

San Mateo County COVID-19 Non-Emergency Call Center 24/7

The San Mateo Call Center answers non-emergency COVID-19 related calls 24/7 in 180 different languages.

Locate Essential Social Services In San Mateo County

Call 211 or 800-273-6222 or Text your Zip Code to "898211"

Sign-up to Receive Text Alerts From San Mateo County Health

To sign-up for text alerts from San Mateo County Health by texting “coronavirus” to 211211

Redwood City Police & Fire Departments

Emergencies Dial 911

Police Main Number 650-780-7100

Fire Main Number 650-78-7400

Police Report Social Distancing Violations 650-780-7118

Police Non-Emergency Line 650-369-3331

Here’s What’s New

Latest SMC Health Officer COVID-19 Related Statements & Orders

The San Mateo County Health Order of June 17 rescinds the County shelter in place order but still requires residents to comply with certain restrictions and requirements including wearing face coverings outside the home. Learn more here:

Face Covering Orders

On April 17, enforceable as of 8 a.m. April 22, 2020, the San Mateo County Health Officer in conjunction with other Bay Area counties issued an order requiring individuals to wear a face covering when they need to leave their home to work or obtain essential goods and services. Read the face covering order here. (Revised May 19)

Violation of COVID-19-related health orders, including refusing to wear a face covering in San Mateo County can carry fines starting at $100 for a first offense by an individual and $250 for a first offense by a commercial entity under an urgency ordinance adopted Aug. 4, 2020, by the Board of Supervisors. Read the full news release:

Previous Orders Health Officer statements & orders

San Mateo County-Mission Asset Fund Immigrant Relief Fund

Immigrants are working on the front lines of the COVID-19 crisis, risking their health and well-being every day to keep our society going. And yet, many immigrants were left out of the CARES Act relief. The San Mateo County Immigrant Relief Fund - initially funded by a generous contribution from John A. and Susan Sobrato - is providing financial support to immigrant families left out of the federal government’s relief efforts. Immigrant families may be eligible to receive a $1,000 grant to help in this time of crisis. Apply online at Eligibility: 1.) Live in San Mateo County. 2.) Not eligible to receive a CARES Recovery Rebate (coronavirus stimulus check) from the Federal government. 3.) Household income less than 80% area median income ($97,440 for an individual). 4.) Lost income due to the coronavirus (COVID-19) pandemic. To apply online go to: Circles-PreApplication

Here’s What’s Been Covered To Date

CORA 24 Hour Domestic Violence Crisis Hotline

CORA offers emergency housing, counseling, support groups, and legal assistance for victims of domestic violence. For more information, Call 1-800-300-1080 or go to or for the latest updates.

National Domestic Violence Hotline 24/7

1−800−799−SAFE (1-800-799-7233)

National Domestic Violence Hotline is available 24/7 to talk confidentially with anyone experiencing domestic violence, seeking information or resources. The Hotline provides lifesaving tools and immediate support to empower victims and survivors to find safety and live free of abuse. If you’re unable to speak safely over the phone, text “LOVEIS” to 22522 or go to Additional tools for staying safe during COVID-19 are available at

Watch California Governor Gavin Newsom’s Coronavirus Updates

California OES You Tube Channel:

Help For San Mateo County Pet Owners!

Peninsula Humane Society Pet Food Bank 1450 Rollins Road In Burlingame San Mateo County pet owners facing COVID-19 related financial hardships can pick-up pet food on Friday’s from 11am-2pm Participants MUST call 650-988-8250,

prior to pick-up.

CDC Data COVID-19 Testing San Mateo County

The CDC had restricted COVID-19 testing in San Mateo County to those with a known exposure or were exhibiting symptoms. COVID-19 Testing has been expanded to include essential workers. For more information, please go to Transportation is available to take residents without transportation to and from testing sites. To arrange transportation, please call 650-779-9375. Updated CDC case info and data can be found at

City of Redwood City COVID-19 Rental Assistance

Fair Oaks Community Center (650) 780-7500

The City of Redwood City has established a COVID-19 Emergency Rental Assistance Fund to assist residents who have lost their jobs and income due to COVID-19. The program is managed by the Fair Oaks Community Center. If you or someone you know is suffering a COVID-19 related job loss/loss of income and are in need of rental assistance, please submit an Application Online. Applications are available in both English Application, and Spanish Application Frequently Asked Questions FAQ Sheet is also available in English and Spanish Do you need help completing an online Application?/ ¿Necesitas ayuda con la aplicación? Click Here

Regional Events Postponed or Cancelled Due To COVID-19

  • 50th Annual San Francisco Pride Parade June 27 & 28, 2020 Cancelled

  • Our Lady of Mount Carmel Annual Wild West Festival Cancelled

  • Redwood City 4th of July Parade & Celebration Cancelled

  • San Mateo County Fair Cancelled

  • 2020 Gilroy Garlic Festival Cancelled. The 2021 Festival will be held July 23-25.

  • SF Bay to Breakers Postponed until Sep. 20, 2020 SF Bay to Breakers info

  • 150th Celebration of Golden Gate Park Virtual Celebration Online“Golden Gate Park 150th Celebration” website

On April 13, 2020, Governor Newsom stated “Large gatherings, such as sporting events or festivals, in June, July or August are unlikely.”

The State Of California “Californians For All” Volunteer Program

Over 25K Californians have signed up since Governor Newsom announced this program just over 24 hrs ago. Every Californian can safely help their community during these difficult times. To learn more about how you can make a difference, go to To join #CaliforniansForAll sign-up at Does your organization need volunteers? Contact to be added to the “Californians For All” website.

California’s Roadmap To Modifications of Current Orders


Press Release

California’s "Back To Normalcy Plan”.

Until we build immunity, our actions will be aligned to achieve the following:

  • Build the capacity to protect the health and well-being of the public

  • Reduce social, emotional and economic disruptions

The 6 key indicators for modification of Health Orders & Mandates

  1. The ability to monitor and protect our communities through testing, contact tracing, isolating, and supporting those who are positive or exposed.

  2. The ability to prevent infection in people who are at risk for more severe COVID-19

  3. The ability of the hospital and health systems to handle surges, develop therapeutics to meet the demand, Ensure our ability to care for the sick within our hospitals

  4. The ability for businesses, schools, and child care facilities to support physical distancing.

  5. Prevent infection in people who are at high risk for severe disease

  6. The ability to determine when to reinstitute certain measures, such as the stay-at-home orders, if necessary.

Latest SMC Health Officer COVID-19 Related Statements & Orders

Order of the Health Officer Of San Mateo County Requiring Members of the Public and Workers to Wear Face Coverings Effective April 22, 2020 smchealth.face-covering

Watch the CDC’s DIY Video on how to make a face covering, how to wear, and keep clean at

SMC Health Officer Order-Residential Care Facility Data

For the latest data on San Mateo County Residential care Facilities go to:

To read Dr. Scott Morrow order requiring residential care facilities to screen residents and staff for fever and signs of respiratory illness, acquire PPE for staff, and to alert San Mateo County Health within 1 hour of learning a resident/staff member has tested positive for COVID-19. Please see: Text of Full Order

Previous Statements & Orders

SMC Health Officer Statements officer statements & orders

Watch San Mateo County Health Latest COVID-19 Related Videos

State of California Department Of Public Health Updates & Info

California Coronavirus (COVID-19) Response

The State of California “Shelter At Home” Order

Physical Social Distancing Is Mandatory Everyone Must Comply

Outdoor Activities must be within 5 miles from your residence.

Essential businesses operating in San Mateo County must complete, post, and implement Social Distancing Protocols at location/branch. Companies must maximize the number of employees who work from home excepting only those employees who cannot perform their job duties from home and must scale down to essential operations only. Businesses that supply products needed for people to work from home are no longer essential businesses under the Order and must cease operations.

The use of playgrounds, dog parks, public picnic areas, and similar recreational areas is prohibited. The use of shared public recreational facilities such as golf courses, tennis and basketball courts, pools, and rock walls is also prohibited. Sports or activities that require the use of shared equipment, like frisbees, basketballs, baseballs, and soccer balls, may only be engaged in by members of the same household.

Construction—residential and commercial—is prohibited. Exceptions are made for healthcare facility construction directly related to the COVID-19 response.

Childcare facilities may only provide care to children or dependents of individuals working for Essential Businesses, providing Essential Governmental Functions, or performing Minimum Basic Operations for non-essential businesses.

Individuals may move residences only if it is not possible to wait until the Order expires (the move was planned or necessary for safety or habitability reasons).

Landscapers and similar service professionals may only provide services necessary to maintain the sanitation, habitability, or operation of residences or businesses, or for safety reasons. They may not provide general upkeep or maintenance services

sources: &


“Shelter At Home” Frequently Asked Questions


SM County Health Officer Statement

Clarification of Terms

County officials are using the term “Shelter In Place.” The State’s Order is called” Shelter at Home.” As many of you may know, this term has historically been reserved for use in “Active Shooter” or Toxic Spill situations. It implies that you must remain exactly where you are, until the all-clear has been given, and it is safe to leave. This is not what the County or Statewide Order mandates. Therefore, we will use the term “Shelter At Home” when referring to the current orders in place.

What is an Essential Employee?

  • Health Care Providers, Pharmacy Employees, Blood Banks

  • Public Safety: Police, Fire, Paramedics, CHP, Prison Guards, Media

  • Infrastructure: Airports, Public Transportation, Truck Drivers, Cal-Trans, Cal-Train

  • Utilities (PG&E, water, sewer, gas, sanitation, internet/cable) Public Works

  • Bank, Grocery & Hardware Store Employees

  • Restaurant Employees: Take Out or Delivery Only

  • Volunteering: Donating Blood, Providing Essential Goods & Services to others

FEMA Recommends Shopping For Essential Goods One Day Per Week

Essential Trips should be made by ONE family member, if possible.

Essential trips should not be a family/group outing. Please use caution when using gas pumps, ATM & point of sale machines, etc. Do not touch your face/eyes, practice physical, social distancing, and wash hands immediately upon returning home. Remember Social Distancing = Flattening The Curve Stay at least 6 feet away from anyone who does not live in your household at all times.

Special Store Hours For At-Risk Community Members

List of local stores that have implemented special shopping hours for community members with increased risk factors.

Outdoor Activities

Outside of essential employment and obtaining essential goods & services for yourself and others (grocery, medical, vet, pharmacy, laundry, bank), outdoor activities like walking your dog, running, riding your bike, in your own neighborhood are allowed, when wearing a face covering.

Redwood City- Who’s Is Open For Business?

Open-Essential Businesses

List of Stores With Special Hours For At-Risk Community Members

List of Redwood City Restaurants Open For Take-Out or Delivery

Education Information & Resources

San Mateo County Office of Education

SMOE Latest Info & Press Releases

California Dept of Education CDE-Information & Resources

State Of California Executive Orders

Local School Information

For th latest information on the Redwood City School District Please go to: and

Belmont Redwood Shores School District

Redwood City High Schools

Canada Community College

Arch Diocese of San Francisco

SF Arch Diocese Superintendent Pamela Lyons’ Video Message to Parents & Students

Redeemer Lutheran School

Charles Armstrong School

Gatepath's Family Resource Center

Gatepath provides parent-to-parent support, outreach, information and referral services to families of children with special needs and disabilities, and the professionals who serve them. Our primary focus is supporting families of children 0-3 years of age, but we support any individual up to age 22. We facilitate support groups, prevention programs, parent mentors, education training and assistive technology support. Our services are available to anyone that lives or works in San Mateo County. For more information please go to:

or via e-mail: or frcespanol@smcfrc or via phone at: 650-259-0189.

US Dept of Education Suspends Standardized Testing

Defers Student Loans

The Department of Education has waived federally required standardized testing requirements for the 2019-2020 school year. Additionally, college students with federally -funded student loans will be allowed to suspend student loan payments. Borrowers must call their lender to op-in to this program. For more information please go to

Redwood City School District Free Breakfast & Lunch Program

Where: Garfield, Hoover Henry Ford & Roosevelt Schools

When: Monday Tuesday and *Wednesday

*Wednesday Drive-Thru’s will include meals for Thursday & Friday

Time: Mornings from 10:30-11:30

Details: Breakfast and Lunch Drive-Thru

Roosevelt School also provides dinner. Any child who is under 18-years old can receive meals. The child does not need to be a student in RCSD and does not need to be present. Please go to

Stanford-Free Meal Map

The Stanford Meal Map identifies locations where students can receive meals.


RWC Education Foundation RCEF COVID-19 Family Relief Fund

Child Care Programs for Essential Service Workers

What Is Being To Help individuals & Families During This Pandemic?

State & Federal Benefits

State Unemployment & Disability Benefits

State Unemployment and/or Disability benefits cover roughly 67% of employees' wages. The 7 day waiting period and other requirements are currently being waived. Applications are are accepted Online ONLY. For more information, go to

www.sanmateolaborcouncil-edd_-aq-pdf act-additional-$600 unemployment-benefits

Additional Unemployment Benefits Begin On April 12, 2020

Starting Sunday, April 12, 2020, California workers who are receiving unemployment benefits will begin to receive an additional $600 per week, on top of their weekly State UE Benefits. These additional funds were made available via the Pandemic Additional Compensation (PAC) initiated by the Federal CARES Act For more information, go to benefits-covid-19

Federal Cares Act Supplemental Unemployment Compensation

Cash Assistance Frequently Asked Questions (pdf)

Unemployment Compensation Fact Sheet and FAQ (pdf)

Federal Stimulus Payment Calculator

Stimulus Payments will be issued via direct deposit into the bank account on file with the IRS. If you don't have an account on file, checks will be mailed to the address on your 2018-2019 Federal Tax Return. To calculate the estimated amount of your Stimulus Payment go to

Federal CARES Act Information

Unemployment Compensation Fact Sheet and FAQ (pdf)

Table on Unemployment Compensation Timing (pdf)

Cash Assistance Frequently Asked Questions (pdf)

Benefits for Workers Impacted by COVID-19

What benefits are available for workers, and who qualifies for them?

Know Your Rights:

Essential Worker Information NonEssential-Workers.htm

Cal-Osha Worker Safety

San Mateo County 1st Responders Responders

Hotels for Health Care Workers

Starting April 10, frontline health care workers who are exposed to or test positive for COVID-19 can find hotel rooms through the CalTravelStore. For more information, go to or Call 1-877-454-8785

Gov. Newsom Announces Paid Sick Leave For Food Sector Workers

Governor Gavin Newsom signed an executive order today that will allow for supplemental paid sick leave for food service workers across California that have been impacted by COVID-19. The order allows for two weeks of additional leave for all workers who have contracted, been exposed to someone who has tested positive, has been ordered to quarantine or

State of CA Resources for Employers & Workers

The Sate of California Workforce and Development Agency website has extensive information and resources for California workers and employers.

State Of CA " Toolkit" for Employers Communities & Organizations

The "Toolkit" includes Public Service Announcements, videos, graphics, flyers, and tools to assist in sharing COVID-19 information throughout California.

Companies Who Are Hiring During COVID-19?'s hiring?-information

Understanding COVID-19 From a Medical Perspective

Centers for Disease Control Data COVID-19 Testing

San Mateo County

The CDC had restricted COVID-19 testing in San Mateo County to those who had known exposure or were exhibiting symptoms. COVID-19 Testing has been expanded to include essential workers. For more information, please go to Transportation is available to take residents without transportation to and from testing sites. To arrange transportation, please call 650-779-9375. Updated CDC Case Info & Data

Testing COVID-19-Risk Screening & Testing

Verily is providing FREE risk screening and COVID-19 testing to residents of San Mateo County for more information go to Project Baseline Verily

or for Sequoia Hospital

Local Area Hospitals


Medical Emergencies: Cal 911


Sequoia Hospital:


*VA San Francisco:

*All patients and visitors to the San Francisco VA Medical Center must check-in at Building 200 to complete a health questionnaire before entering.

Veterans Crisis Line:

VA Palo Alto:

Mental Health & Crisis Services

San Mateo County Crisis Hotline 650-579-0350

National Suicide Prevention Lifeline 1-800-273-8255

National Youth Crisis Hotline 800-448-4663

SOS Teen Hotline 800-949-0057

Crisis Text Line Text “HOME” to 741741 or

Alcohol Hotline Support & Information 800-331-2900

Grief Recovery Helpline 800-445-4808

Anxiety and Depression Association of America 240-485-1001

Veterans Crisis Line:

National Center of Excellence for Eating Disorders 800-931-2237

Star Vista or Call 650-579-0350

Mental Health Resources

Stress Relief for Caregivers & Children stress-caregivers -kids-pdf

Resources for Emotional Support & Wellbeing & Well-being

Managing Stress

San Mateo County Mental Health Services

NAMI Information & Resource Guide

Center for Disease Control: COVID-19-Dealing Daily Stress & Anxiety

Helping Children Cope With Changes Resulting From COVID-19


“Covered California” Health Insurance-Open Enrollment Period

If you’re uninsured, Covered California is now offering a special open enrollment period. You may qualify for a free or low-cost health plan. For more information, go to Covered or call 1-800-300-1506 (Medi-Cal enrollment continues to be year-round)

Public Assistance Programs

For information about Medi-Cal, CalWORKs, and General Assistance, please visit or call 800-223-8383.

Cal-Fresh-Food Stamp Grocery Programs

CalFresh is California's food stamp (SNAP) program provides up to $194 per household member each month. To apply for Cal Fresh

or call the Cal-Fresh Benefits Helpline at 1-877-847-3663

Market Match Program & Cal-Fresh Benefits

Market Match supports job creation, local economic development, and civic engagement by leveraging the benefits of Farmers Markets for a broader community. Furthermore, Market Match helps stabilize and support rural communities by providing an additional income for small farmers selling at farmers’ markets. When people use their federal nutrition benefits at Farmers Markets, Market Match provides matching funds so that they can buy even more fruits and vegetables. For example, a shopper who wishes to spend $10 of Cal Fresh benefits at the farmers’ market gets an extra $10 to spend on fresh produce. For more information, go to

Food Groceries & Prepared Meal Program & Resources

Emergency Food Fair Oaks Community Center

2600 Middlefield Redwood City

Emergency Food can be picked up Monday-Friday at the Fair Oaks Community Center from 3-5 pm For more information, please Call 650-780-7500

Second Harvest Food Bank

Call 1-800-984-3663 Text: "FOOD" to 408-455-5181


Great Plates

Great Plates Delivered San Mateo County will deliver three free meals a day to older adults in San Mateo County who are at heightened risk due to COVID-19 and are unable to obtain or prepare meals on their own while sheltering in place during the coronavirus outbreak. Currently, Great Plates Delivered is funded through September 9, 2020. For more information go to: or Call 1-800-675-8437. This line is operated by Aging and Adult Services (AAS) and is available 24-hours a day, seven days a week. However, applicants will only be signed up weekdays from 8 a.m. to 5 p.m. AAS is closed most state and national holidays.

Call Primrose 139 Primrose Road In Burlingame

Regular grocery distribution hours are Monday – Friday from 9am to 2:45 pm.

Anyone in need of grocery assistance is welcome! For more information or to make a monetary donation, please call 650-342-2255 or go online to

St. Francis Center 151 Buckingham Ave Redwood City

Bagged Groceries are available for pick-up Monday-Friday from 10:30-1:30pm

Salvation Army 660 Veterans Avenue in Redwood City

Bagged groceries are available each Tuesday Wednesday & Thursdays from 9-12pm

Redwood City Boys & Girls Club 1109 Hilton Street Redwood City

Bagged Groceries are available every Wednesday from 5:30pm-7pm.

Prepared Meal Programs in San Mateo County

Redwood City School District Free Brown Bag Lunch For Students

Where: Garfield, Hoover Henry Ford & Roosevelt Schools

When: Monday Tuesday and *Wednesday

*Wednesday Drive-Thru’s will include meals for Thursday & Friday

Time: Mornings from 10:30-11:30

Details: Breakfast and Lunch Drive-Thru

Roosevelt School also provides dinner. Any child who is under 18-years old can receive meals. The child does not need to be a student in RCSD and does not need to be present. Please go to

Redwood City Senior Center Lunch Drive-Thru or Delivered

The Redwood City Veterans Memorial Senior Center provides Lunches “To Go” to Seniors (age 60+), free of charge, Monday-Friday from 11:00 a.m. to 1:00 p.m. Drive-thru curbside pick-up is available at 1455 Madison Avenue. Delivery is available to Seniors in Redwood City-Redwood Shores. Reservations are required and can be made up until 9pm the night before by calling (650) 780-7259. For additional information, please call (650) 780-7270.

Redwood City Boys & Girls Club-Providing FREE Evening Meals

The Redwood City Boy & Girls Club will serve anyone who arrives for a “pick up & go” meal. For more information, please go to

St Anthony Padua Dining Room 3500 Middlefield Road Menlo Park

Prepared Meals are available for curbside pick-up Monday-Saturday, from 11 am-1 pm

Cassia House 420 Cassia Street In Redwood City

Prepared Meals are available every Sunday from 1:30-3:00 pm

Samaritan House

If you are in need of food, medical services, shelter, or any of our counseling or referral services, please call (650) 347-3648 or go to samaritanhousesanmateo-find-help

Volunteers are needed for food preparation and transport, please contact Response times may be longer than usual due to high volume and low staffing levels. Donations can be made to

Assistance for Unsheltered & Unhoused Residents

The City of Redwood City has provided 20 hand-washing stations to our homeless residents. The SMC Sheriff’s Correctional Center has partnered with LifeMoves to provide 420 daily meals to homeless residents, with the help of voluntary inmate workers. The State of California launched “Project Roomkey” to house unsheltered individuals during the COVID-19 pandemic.

Housing Information & Resources

San Mateo County Temporary Moratorium on Evictions

COVID-19 Help for Residential and Commercial Renters

Residential Tenants:

Under an emergency regulation, residential tenants countywide may not be evicted for failure to pay rent if they have been financially harmed by COVID-19. Qualifications for relief include:

  • Job loss

  • Cutbacks in work hours

  • Staying home with school-age children

  • Caring for a stricken family member

  • Becoming ill with the disease

Landlords wishing to evict tenants for failure to pay rent must first send the tenant a copy of a notice alerting the tenant of the emergency regulation. The form is available in English, Spanish, Simplified Chinese and Tagalog.


On July 21, 2020, the Board of Supervisors voted 5-0 to extend the eviction moratorium on residential properties through August 31, 2020.

Landlords wishing to increase rent must provide the tenant with written notice of his or her rights. The notice is available in English, Spanish, Simplified Chinese, Portuguese, Russian and Tagalog. The tenant then has 14 days after receiving the notice to provide written documentation that he or she is unable to pay as a direct result of COVID-19 or governmental response.

Other Frequently Asked Questions (FAQs) are available here.

Commercial Tenants

Small businesses with less than $2.5 million in annual gross revenues in unincorporated San Mateo County impacted by COVID-19 are temporarily protected from eviction by emergency regulation. To qualify for protection, a business must show impacts from COVID-19 such as:

  • Reduction in operating hours

  • Increases in health-care expenses

  • Increases in supply or overhead expenses

  • Temporary business closure

Small businesses will be liable for back rent up to 180 days following the termination of the declared local emergency. Landlords must provide commercial tenants this form notifying them of their rights under the ordinance. The form is available in EnglishSpanishSimplified ChinesePortugueseRussian and Tagalog.

Landlord & Tenant Update! Court Ruling Halts All Evictions In CA.

Housing Related Organizations & Programs

San Mateo County Information

Redwood City Rental Assistance 650-780-7500 or

Project Sentinel Regional Housing Info: (650) 399-2149

Legal Aid Society of San Mateo County: (650) 558-0915

CLESPA (Community Legal Services of EPA): (650) 326-6440

City of Redwood City Rental Assistance Redwood City Covid-19-housing-resources

Samaritan House (650) 347-3648 or go to samaritanhousesanmateo-find-help

Peninsula Family Service

Programs & Resources For Family Members of All Ages

Homeowners Information & Resources

Mortgage Relief

List of contact and other information from national banks, state-chartered banks, credit unions, and mortgage lenders and servicer’s who have agreed to provide the mortgage and fee Programs updates-

Consumer Financial Protection Bureau - Mortgage Relief Guide

If you’re among those financially impacted by the coronavirus pandemic, you might be concerned about how to pay your mortgage or rent. Federal and state governments have announced plans to help struggling homeowners during this time. Read this to get information on what to do now, and what your options are for mortgage and rental relief.

Mortgages Department of Veteran Affairs (VA)

Veterans who have questions regarding their VA home loans can call, 877-827-3702, to speak with a Loan Technician. Veterans whose homes have ever been modified with VA Specially Adapted Housing grant funds, should also contact VA at 877-827-3702

San Mateo County Property Tax Deadline Has Been Extended!

The deadline to pay the 2nd Installment of Property Taxes in San Mateo County has been extended until May 4, 2020. In-Person Payment Centers located in Redwood City, South San Francisco & Half Moon Bay l are closed until further notice. Payments can be made via:

  • The automated phone system at (866) 220-0308 

  • Online at:

  • The Dropbox located at 555 County Center in Redwood City

For more information, please go to

Immigrant Resources & Programs